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mohdas
‎02-16-2021

Beginner
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1 Accepted Solution
1 Helpful Vote
10 Replies
5 Replies
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Member since ‎05-27-2014
14
Posts
5
Helpful
1
Solution

Re: Call Studio 11, ActivityLog new tag, what's it for?

Created by in Contact Center
08-12-2016
08-12-2016
Parameter was added to fix purge. There was an “last access data and time” issue.

Re: Studio 11 won't restart

Created by in Contact Center
08-12-2016
08-12-2016
What are the specifications of the VM that you are using? Also what version of call studio are you u...

Re: Pros and cons of CVP subflows

Created by in Contact Center
07-25-2016
07-25-2016
Kindly find the below link for more information.https://supportforums.cisco.com/discussion/12982501/...

Re: PCCE 9 site B Problem

Created by in Contact Center
06-08-2016
06-08-2016
Hi,Kindly attach the non- working CVP logs when the issue occurs and also the working longs from sit...

Re: UCCE skill-related interval data

Created by in Contact Center
06-02-2016
06-02-2016
Hi McKenna,The Call Type Interval tables do not represent the contact data at the “skill” level neit...

Re: StandAloneBuilder app missing in Studio 10.5 and 11

Created by in Contact Center
05-10-2016
05-10-2016
Hi Janine,Its a known issue and a defect has been reported . Bug id:- CSCuv72535.Unfortunately, it w...

Re: Java custom application gateway

Created by in Contact Center
05-09-2016
05-09-2016
Hi Sujit,Tagged data field is a standard mechanism utilized in the AGI. The space is not reserved if...

Re: CServiceBroker::ProcessRequest error for agent desktop

Created by in Contact Center
04-19-2016
04-19-2016
Hi Yogesh,Do you have logs from your Custom application that has CIL traces? Kindly attach the logs ...

Re: Import Report Definition

Created by in Contact Center
04-13-2016
04-13-2016
I have attached a sample CUIC report definition. You can try the same format.

Re: Custom Report- Peripheral Skill Group

Created by in Contact Center
01-19-2016
01-19-2016
Hi Swapnil,Can you please attach the query which you are trying to run in SQL server and also the sc...
Public Statistics
Date Registered ‎05-27-2014 06:11 AM
Date Last Visited ‎02-16-2021 01:13 AM
Total Messages Posted 14
Total Helpful Votes Received 5
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