Hello,When an attendant using the attendant console try's to connect with a phone that is busy ( call waiting = off), the user is returned a pop up window stating "Failed to make a new call".Is it possible to disable this pop up window.Cheers,Cas
After deleting the users voicemailbox e-mailbox and account, there is still a folder on the M: drive for that user.How can I delete this folder on a voicemail only system.Cheers,Cas
It isn't possible to install outlook 2000 on an exch2k server, but is it possible to install outlook 97 on the unity/exchg2k server configured as voice mail only.The reason for this is to manage unaddressed messages for an voicemail only system or i...
As far as I know, it isn't supported to connect the unity server directly to an exchange cluster.Could you explain why you need to install a seperate exchange server for unity to connect with?Cheers,Cas
I created 2 Icd scripts in my CRA application with just 1 event service desk so all agents gets phone calls from both scripts.How can I configure the CRA so that the agents can see if the call is from script 1 or script 2.The only thing that is disp...
I also have the same problem after upgrading unity from 3.1.3 to 3.1.5. Unity and exchange 2k are in the same domain.I logged in to windows on a workstation with a local account, after that I start windows web explorer and put in my domain credentia...
Thank you for this information.I cannot check this for this customer at the moment,but it cleared up some misunderstanding about multiple integration!cheers,Cas
