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Hi,We tried reverse proxy for non gadget finesse application, working good with http but while we trying https URL getting below error.HTTP Error 502.3 - Bad GatewayA security error occurred Unable to bypass the response, it throwing security error w...
Hi,Can you tell max length of each individual call variable in finesse?I heard total sizes for ECC Variable is 2000 Bytes, but how it is isolated for individual call variables? Thanks,Arul
Hi All,I am updating call variable from agent desktop and transfer back to ICM using following code, It passed to ICM for first time (For first call after agent logged in), Again if i set variable and transfer to ICM for second new ! ! call variable...
Hi,We facing issue with non-gadget application in IE but firebox working fine, is it any work around there to make it work in IE?.Error on IE console:index.html, line 108 character 17 network timeout retry 1 SCRIPT5007: Unable to get property 'xml' o...
David, can you clarify above question, because we have the requirement, 400 char string need to pass from IVR to finesse application over the variable..........
Thanks David,As per your statement, ECC variable don't have any max length other than 2000 Byte, but when we create ECC variable not able to set more than 200 Bytes in ICM.Is it require any specific configuration to make single ECC variable to be mor...
Thanks Lender, It's working good, only thing we have to call sendIQ method while using jabberwerx.js.JS Code:_jwClient.sendIq("set","pubsub.techfinesse91.srvprcce.com","<pubsub xmlns='http://jabber.org/protocol/pubsub'><subscribe node='/finesse/api/...
Lender,We are trying only supervisor agent with non-gadget application, as per this thread we sending iq message over the XMPP session. For the same supervisor, we getting queue update events in default Cisco supervisor desktop queue statistics gadg...
Hello Lender,I am using the same message format to subscribe queue notification,it is accepted without any error but i didn't get any events for this subscription message, please see my below logic. is it anything require apart from this?JS Code:succ...