Hello, I have a an IPSEC tunnel between an ASA5510 and PA820. When sourcing ping from 1.1.1.1 to 10.16.40.199, there are no replies. Encapsulated packets do increment on each side of the tunnel, according to each firewall. It appears as if the ASA doesn't know how to return the traffic through the tunnel; however,  1.1.1.1 is reachable from the ASA but the traffic doesn't appear to traverse the tunnel.   I'm using ASDM. Attached are photos of the crypto map(which should instruct this traffic to use the tunnel). Any help would be appreciated ... View more

Hello, Users have complained of slow Gmail acccess. After close inspection, it turns out that traffic is being redirected to an address of 192.168.42.46:8443. The address is in the WSA's configuration. It reads as follows: <prox_etc_error_page_logo_url>https://192.168.42.46:8443/images/logos/ironport_logo.gif</prox_etc_error_page_logo_url>   We don't know where this address came from. We assume the Gmail slowdown occurs because the address is not assigned to anything that can respond. It would seem that this address should be the webfilter's address, but how is this parameter modified?   Thank you. ... View more

Hello,   We are seeing URLs categorization shifts. Why would this happen? The Talo website - https://talosintelligence.com/ - lists the site as Non-governmental Organizations , but ever so often we lose access because the site gets re-categorized as a parked domain. Ultimately the categorization normalizes and we regain access, but not before users complain. We would like to avoid putting in an exception.   Advanced thanks. ... View more