About arpitnarula

arpitnarula · 04-23-2008

What database does ICm has at Backend?

arpitnarula · 04-16-2008

Hi,Could some one please tell me where can i find some screen shots for the ICM scripts.RegardsArpit

arpitnarula · 04-15-2008

Hi,What is meant by overriding VRU Settings?RegardsArpit

arpitnarula · 04-15-2008

Hi,How can we check whether a peripheral is Online in ICM scripting?RegardsArpit

arpitnarula · 04-15-2008

Hi,could you please throw some light on the following doubts.What does a switch do?Can two different call types point to a single script?If yes, then can we check in a script that which call type initiated this script RegardsArpit

arpitnarula · 04-15-2008

But the document i am studying tells that its a node, having many variables. PFA picture.

arpitnarula · 04-15-2008

Hi lpezj,Thanks. But i am confused regarding switch. Can you give a practical example for this.RegardsArpit

arpitnarula · 04-15-2008

Thanks Geoff and Riccardo for your inputs.

arpitnarula · 04-11-2008

Thanks Riccardo,So it means that if the ICM is running a script, say sample.icm, by categorizing a call of calltype A, then in sample.icm we can change the calltype to B and further processing will be based on calltype B.

arpitnarula · 04-09-2008

Hi Riccardo,From where can i get the training any training centres in delhi, India.RegardsArpit

Member Since	‎04-02-2008 12:24 AM
Date Last Visited	‎08-18-2017 03:53 AM
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ICM DB

ICM script screen shots

VRU settings

Peripheral gateway

switches

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Re: ICM call types

Re: ICM doubt