Hello,We have UCCX 10.6 with Nuance ASR.   I am not able to create an ASR menu that will recognize multiple DTMF digits and spoken words at the same time.  The prompt would be similar to "please enter the month by saying November or input 11".  TAC h...

All, I would appreciate any ideas on where I can buy specialty hardware to install a 4900M into a 32 inch rack. The customer does not feel comfortable just front mounting it and the supplied rack mounting kit only extends 28 inches. The customer a...