having a bit of trouble setting up our 5510.  None of us have ever played with a firewall before.  We've got most of the basics covered.  I was able to get to the outside world to do a software update to the box, but my laptop that sits in the inside...

How do I get my presentation full screen on an EX90?  Im using it as my extended desktop off my laptop.  It only gives me 16x12 and I have black bars on the sides.  what gives? What's the true res of this display?

We were told by Cisco tech to have our outside DNS SRV records updated by our ISP for traversal calls to work.  We also saw in the pdf something about our inside DNS SRV records.  Our inside calls (movi, endpoints) work just fine.  Do they need to be...

I get a rather frequent "failed to update presence" error on my laptop.  VCS presence user agent and server both say active.  This is in-house behind the firewall.

I've created a phone book with movi contacts.  When I update the endpoints, the folder only shows the user's email address and not the movi.  When I click to dial my movi address from my EX90 or C40, I get an h323 error with my email address listed. ...