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Hi ,I am currently using CCMP 8.5 and have issues loging in to the CCMP Portal with the administrator account. I am sure that the credentials used for login is correct but it is always giving me invalid credentials error. Please let me know how to cr...
Hi ,I am trying to use the CVP(version 8.0) VXML server User management feature in one of my call studio application. when i try to deploy the application with User Management enabled.I am getting the below error and application is not getting deploy...
Hi,Is there a way in UCCX to give customer an option like "Press 9 at any time to talk with agent ". This feature is available in CVP but I do not know how this can be done in UCCX. Kindly let me know if this is possible in UCCX.
Hi Mohamed,Did find any solution for the above issue. I am facing a similar issue. Help me in fixing this issue. I have configured RSS feed , Campaigns but i am not getting any Contacts listed in socila miner.
Today i experienced a similar issue.I changed user.microapp.ToExtVXML ECC variable Array size from 4 to 5. when making a call to my sample application I got an error in call server " VXML server No session error (44)". Found that user.microapp.ToE...