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Hello,
Looking for some help on parsing a string in webex contact center flow designer. I have a string variable that looks something like this..
xxxxxxxxx;yyyyyyyyyy
I'm trying to parse the string to just get the values prior to the ';' (so all the...
Quick question on creating a simple Visualization to display agent state and idle code name. I've crated the report and have it embedded into the agent desktop fine, but I can't figure out how to get around adding a 'profile variable' into the visua...
Hello,I am writing a class file for 'end call' in studio that does a rest call (post) to a CRM for attaching recordings to incident records from my IVR/VXML application. My code works fine stand-alone, but when trying to run in CVP/VXML I am getting...
Thanks Anthony - This was exactly the issue. I just saw your response after I worked it out. Hopefully this will help another newbie to Analyzer. Appreciate you taking the time to respond.
Thanks for the reply. I was able to use your report as a template for what I needed to do. I had my fields in the row segment rather than having them all in the profile variable section and using the table-level summary. The way I had it originall...
David,Thanks for the response. I don't think it's silly as a lot of times it does seem to be the small things that are overlooked that cause an issue. Unfortunately, in this instance, I have tried restarting VXML and that didn't help. I did end up...
