Quick question on creating a simple Visualization to display agent state and idle code name.  I've crated the report and have it embedded into the agent desktop fine, but I can't figure out how to get around adding a 'profile variable' into the visua...

Hello,I am writing a class file for 'end call' in studio that does a rest call (post) to a CRM for attaching recordings to incident records from my IVR/VXML application.  My code works fine stand-alone, but when trying to run in CVP/VXML I am getting...