We have a UC500 customer with a 7962 phone. They have multiple buttons on their phone for incoming calls - their extension button on their phone as well as several other buttons dedicated for other groups - eg Sales group is on one button, and Suppor...

Does anyone know if there is a way to connect a UC500 to a Call Manager. I know that you couldn't do a MCGP gateway with SRST, but would a H323 trunk work just for dialing extensions across the link?Thanks,CS

I have a question - regarding the new Cisco Small Business Pro 541 series AP, does anybody know the range/angle of the wireless "cloud" coming from the antenna?I have a 2 story office building that needs coverage. If I place the antenna downstairs ne...

I am having a problem with the new Office Manager Beta. When I try to run it, it will never actually find the UC500 or any of the devices. When I open it, it will just say "discovering devices" for about 5 minutes and then will time out and say it wa...

Does anyone know if the CME can do centralized voicemail yet? We have a customer that has 2 offices linked through a point-to-point T1. They have CME routers at both locations. In order for them both to use the same voicemail and be able to forward v...