Hi Sbruning, Yes, if the customer needs to push back on the migration there is an exception form that can be filled out for this. Reach out to the customer CSM and they should be able to help you with this.
You said that your Vg200 is MGCP, correct? Try getting into the VG200 and on the dial-peer for that port take off the command service mgcpapp like this:dial-peer voice x potsno serviceport x/xNow pick up the hand set and see if you get dial tone. I...
Ok, the main issue is that you did a factory reset to the phone, you will have to do the following when plugging in the phone.1. make sure the phone gets an IP address if not you will have to put one is from the DHCP if not then you will need to do t...
