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I know I have seen similar posts in the past, but I am hoping to get the latest info.We've written an application that utilizes the Finesse XMPP as well as REST API functionality, and we of course need to log into both. But, we'd like to allow users ...
We had a customer request come through to be able to set a different ANI for the outbound dialer calls (to show as caller ID on the dialed customer's phone). I know that we can set this on a per-campaign basis, but I'm looking to see if anyone out th...
Hi folks!To set the stage, we are on CVP 10.0 in an all SIP environment (with CUBE), CVP and ICM only (no UCM).I have a need to develop a calling card application CVP VXML application that does the following:1. Take in customer's card # and calculate...
We've been asked on a couple of projects now if it's possible to run JUnit tests against Java code that's built for CVP call flows (such as the Java code for custom elements or class-based decision or action elements, etc.) Has anyone been able to do...
Thanks! We'd kind of feared that would be the answer (and had starting discussing the design for pulling that list), but thanks for the tip on what Finesse was doing! Saved me quite a bit more investigation time.
In order to get Log4J working for your custom code, you do no want to or need to adjust CVP's log configurations. Rather, you will need to create your own Log4J .properties or .xml configuration file and put it in the classpath. You can then, in Java...
Actually, Set Error Element is the right answer. It will catch all uncaught exceptions and return the call to ICM (go to CSR if you like). I find it helpful to set a special value in caller_input or one of the other FromExtVXML fields to indicate thi...
