Hi Mike, Okay thanks. I guess the next piece is, we package up the Cisco client with the MSI, so it should use the MSI to run the removal. But in the registry and the uninstall string, it references the below which doesn’t exist on the machine.  

Hi Leo, Thank you for the suggestion. However the switch got reloaded by itself throwing the above error which seems strange. I am looking for possible crash file at the time of reload . will keep you posted