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Hi all,
I have an issue on our PROD environment(UCCX in HA 10.5(1), CUCM HA 10.5(1)).
Appadmin on UCCX primary node is in connection timeout,also is not possible to enter in Cisco Editor and RTMT.
I can access on CLI on the first node.
I can access ...
Hi allmy customer asked me a call priority feature.Scenario is :MenuDigit 1 : Set Customvariable1 ="Sales" -> CSQ_1Digit 2 : Set Customvariable1="Informations" -> CSQ_1Is it possible to assign priority when :If there wasn't calls in CSQ_1 assign prio...
Hi All,We need to pass some informations from our UCCX 8.5SU3/CUCM 8.6.2a to our Asterisk Server.This two PBX are connected by a trunk sip.Is it possible to do it?I've read about sip header,but i've never work on it.Scenario is : Call received from ...
Hi All,We need to pass some informations from our UCCX 8.5SU3/CUCM 8.6.2a to our Asterisk Server.This two PBX are connected by a trunk sip.Is it possible to do it?I've read about sip header,but i've never work on it.Is it possible ...
Hi Anthony,
could you please provide me any details for the script?
the_exception is a "Get Trigger Info" step,
but i didn't get which step is :
the_reason = the_exception.getMessage()ThanksStefano
We are now two specific CSQ for Sales and Information.But agents are in both CSQ.And they have to answer both types of calls.is there any mechanism to do this :1.Contact enter in IVR2.Priority Sales 5 and Info 1 as "default"2.Menu 1 Sales e Menu 2 I...
Hi Jonathan,i don't want that customers digit their license plate,i'd like to pass this info for example in the From field in SIP signaling.Is it possibile?
