We have a few users that arrive to work well before the rest of us do.  Essentially what happens is that the user picks up the phone, dials a number (or even an internal extension), and the phone does nothing.  The user can be called from the outside...

Hello,   I am having an issue with a MAP/RAP setup that I have delivering to one of our sites.  Seems I cannot find the working combination of the Access/Voice VLANs and Management VLAN (better explanation to follow).  To start with I want to give an...