Hi,We're experiencing problem with our CCX version 7.0(1)SR03, the ring back tone doesn't played to caller when agent phone is ringing. We have check all our application triggers, and not one of them are play ring back tone to the caller. Anyone expe...

Hi all,I'm doing integration Cisco CM 4.2 with Avaya S8700 using H.323 trunk, I have following the reference guide from Cisco and Avaya, but neither one of them are worked. https://supportforums.cisco.com/servlet/JiveServlet/previewBody/12369-102-1-2...

Hi All,I have an UCM version 7.0 and several sites with voice gateways 2801 (SRST gateway) that registered to UCM using H.323 protocol.The problem is the phones can register/unregister to the SRST gateway more than 3 times although the WAN link is UP...