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About NetworkScoops
01-10-2020
NetworkScoops
Beginner
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04-16-2019
11
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0
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Re: Cisco Unified CCX editor
Created by
NetworkScoops
in
Contact Center
08-31-2019
08-31-2019
Its probably more than likely your organization or computer is requiring admin rights to run the app...
Re: UCCX staging database intergration and text aloud
Created by
NetworkScoops
in
Contact Center
08-31-2019
08-31-2019
I am not sure if your stating your looking for a way to get UCCX so you can demo it for a customer o...
Re: UCCX appadmin page not loading
Created by
NetworkScoops
in
Contact Center
08-31-2019
08-31-2019
What version of CCX are you running?What prompted you to restart in the first place?When you restart...
Re: UCCX Scripting "Switch String"
Created by
NetworkScoops
in
Contact Center
05-04-2019
05-04-2019
Can you validate that Call Manager doesnt have a directory number or CTI Route Point already for the...
Re: CUIC 11.6.1 - Blank Report Issue
Created by
NetworkScoops
in
Contact Center
05-04-2019
05-04-2019
Is this occurring for all CSQs?Is this happening under the Administrator account as well?
Re: CAD Recording issue
Created by
NetworkScoops
in
Contact Center
04-26-2019
04-26-2019
So If I understand you correctly you have Windows machines that are 64bit if thats the case you can ...
Re: UCCX Cisco Agent Desktop Remain in Talking State
Created by
NetworkScoops
in
Contact Center
04-18-2019
04-18-2019
Is it only this agent and not other agents?We may need to look at configuration in CUCM if its only ...
Re: Agent desktop unavailable
Created by
NetworkScoops
in
Contact Center
04-18-2019
04-18-2019
Is there any errors when they are unable to login?When you state they can get to the admin page are ...
Re: System having more CTI ports than licensed for Premium
Created by
NetworkScoops
in
Contact Center
04-18-2019
04-18-2019
I am not sure which version your on but per document for UCCX version 10.5.1 the 201st will be denie...
Re: UCCX MAx CSQ we can create
Created by
NetworkScoops
in
Contact Center
04-18-2019
04-18-2019
You can configure up to 250 Contact Service Queues and 250 skills although it doesn't say this on th...
Re: CAD Recording issue
Created by
NetworkScoops
in
Contact Center
04-18-2019
04-18-2019
Your missing some key details here. What version of UCCX? as I am assuming its under 10.6.1 if your ...
Public Statistics
Date Registered
04-16-2019
07:49 AM
Date Last Visited
01-10-2020
12:13 AM
Total Messages Posted
11
Helpful Votes Given To
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Helpful Count
Alok Jaiswal
5
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