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NetworkScoops
‎01-10-2020
Beginner
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10 Replies
1 Accepted Solution
5 Replies
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Member since ‎04-16-2019
11
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Re: Cisco Unified CCX editor

Created by in Contact Center
08-31-2019
08-31-2019
Its probably more than likely your organization or computer is requiring admin rights to run the app...

Re: UCCX staging database intergration and text aloud

Created by in Contact Center
08-31-2019
08-31-2019
I am not sure if your stating your looking for a way to get UCCX so you can demo it for a customer o...

Re: UCCX appadmin page not loading

Created by in Contact Center
08-31-2019
08-31-2019
What version of CCX are you running?What prompted you to restart in the first place?When you restart...

Re: UCCX Scripting "Switch String"

Created by in Contact Center
05-04-2019
05-04-2019
Can you validate that Call Manager doesnt have a directory number or CTI Route Point already for the...

Re: CUIC 11.6.1 - Blank Report Issue

Created by in Contact Center
05-04-2019
05-04-2019
Is this occurring for all CSQs?Is this happening under the Administrator account as well?

Re: CAD Recording issue

Created by in Contact Center
04-26-2019
04-26-2019
So If I understand you correctly you have Windows machines that are 64bit if thats the case you can ...

Re: UCCX Cisco Agent Desktop Remain in Talking State

Created by in Contact Center
04-18-2019
04-18-2019
Is it only this agent and not other agents?We may need to look at configuration in CUCM if its only ...

Re: Agent desktop unavailable

Created by in Contact Center
04-18-2019
04-18-2019
Is there any errors when they are unable to login?When you state they can get to the admin page are ...

Re: System having more CTI ports than licensed for Premium

Created by in Contact Center
04-18-2019
04-18-2019
I am not sure which version your on but per document for UCCX version 10.5.1 the 201st will be denie...

Re: UCCX MAx CSQ we can create

Created by in Contact Center
04-18-2019
04-18-2019
You can configure up to 250 Contact Service Queues and 250 skills although it doesn't say this on th...

Re: CAD Recording issue

Created by in Contact Center
04-18-2019
04-18-2019
Your missing some key details here. What version of UCCX? as I am assuming its under 10.6.1 if your ...
Public Statistics
Date Registered ‎04-16-2019 07:49 AM
Date Last Visited ‎01-10-2020 12:13 AM
Total Messages Posted 11
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