10-28-2022 10:27 AM
I notice when using this lab I am unable to go to scrtipt management is this by designed or is there something wrong with the lab? If by design is there a lab that allows script management?
10-31-2022 07:52 AM
Hello @NetworkScoops,
I've gotten access to Scripts management on this sandbox:
Unified Contact Center Express 12.5-SU1
https://devnetsandbox.cisco.com/RM/Diagram/Index/5b262c15-eb58-43f6-baf8-4b893c425153
Also found in the sandbox catalog.
1. Reserve the sandbox
2. Join the VPN
3. Navigate to UCCX box via GUI
4. Login with credentials
UCCX | administrator | ciscopsdt |
5. Navigate to Applications -> Script Management
I will go back and check this functionality on the original sandbox as well.
I hope this helps!
11-02-2022 05:18 AM
I was never able to see what you see the page would just load text so I started troubleshooting and taking a look at the services I notice the service wasnt running properly. So I then tried to restart the service which didnt work so I then restarted the UCCX server and services started working as normal now.
I checked the services notice they were not started completely
10-31-2022 09:22 AM
I was also able to perform the same in the Unified Contact Center Express 12.5 sandbox lab
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