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Hi,I can see details on the web around Webex Suite, Meeting and Webex Calling with regards to Cisco's new data retention policy can be setup to 1Yr (or 360 days). But does also also cover Cisco Webex Contact Centre Call recordings and Storage (WxCC) ...
Hi,I was wondering if anyone knows if Unify/ Mitel Openscape IP55G desk phones can be either flashed, changed or modified to be compatible with Webex Calling (MMP) or SIP based Unify/ Mitel Open-scape PBX environment is compatible with Cisco Webex Co...
Does anyone know Cisco ICM Internet Script Editor (ISE) v10.5 or v11.6 works when using it within a VDI Citrix, or Zen App environment? If someone could let me know, I would appreciate the help.
Hi, I looking for values on Latency and Jitter vales for Agent using Call Manager, Jabber and Finesse over a WAN (HCS-CC or UCCE v10.5). Before these agents start to experience issues. Is there information like this available?
We have customer, who uses call variable 9 to store and track the callers call flow progress through there call routing scripts,until it hits an Agent or Skill Group node, for reporting purposes and hit the 40 character limit, which this call variabl...
Thank you, for you response, but I have noticed within CCW A-FLEX-3-CC sku, even when adding more storage, there isns't an option to set the retention period, within an Estimate or Deal? So I'm assuming that this done later stage, either by using a p...
Hi Bill, Thank you for this update and I looked at the SRND before raising my case. But a lot of the Network information in here and what I can see is it more around latency between ICM components to ICM comment within a Lan, or for ICM SideA to ICM ...
