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Issue : Users from one cluster are unable to transfer the call to anotherHistory++ Direct Call to the transferring Number works, its just that, answered calls cannot be transferred.Situation 185051009 --Can call to 85051515 [Directly, works without ...
Greetings Rajan,Appreciate your quick crisp update, but i have a question here, would you be kind to assist me.The number to which we are transferring the call isn't external Call [Its a CTI which is registered to INBAN] why this call would be treate...
Greetings Nithin,Thanks for the response, let me answer your query. Appreciate if you can take a look at the both call logs i have attached You said you are dealing 85051515, but the screenshot show something else on the screen? 85051515 is a CTI w...
Adrianic,Question 1 -Answer : Yes, it is possible to change the EM pin when PUB is down [EM is a user facing feature, which can be replicated to PUB when it comes online from SUB. ]Database modifications for user-facing call processing features are m...
GreetingsThere are multiple ways to block the unknown numbers provided with some terms and conditions[Needs a debate on this]Situation 1Things you could do to block the numbers.1 – Create Translation Rule2 – Associate the rule to Translation Profile3...
