On the Publisher at this moment I see almost 2 GB of data in the folder:\usr\local\thirdparty\jakarta-tomcat\webapps\carreports\reports\pregenerated\topncallsbycharge\topndestinationsbyduration\topnusersbycharge\topnusersbyduration This data is in th...
Hi,
I trying to read a XML document.
I need the value onCaller_Mail where onCaller_Group=A and onCaller_DN=5002 (see xml sample at the bottem)
I tried:
response=get XML Document Data("//onCaller[(onCaller_DN='"5002"') && (onCaller_groep='"A"') ]/onCa...
Hi,
I am looking how I can copy a prompt file in the repository via a CCX script.
for example:
copy Prompts\RecA.wav => Prompts\RecB.wav
anyone any idea?
Thanks in advance,
Wim
Hi,
I've a small UCCX 11 contactcenter with 10 agents and enhanced licenses.
there are over 100 customers who can dial de servicedesk.
The requirement is: customer based Service Level Reporting
Solution idea:
customer recognition based on a combinat...
Hi,
I have installed UCCX 11 within a VMware environment. I had a already a CUCM 10.6 up& running.UCCX seems to work fine but now I have trouble with the reporting. I goto the main site Cisco Unified Contact Center Express Tool. There I have two opti...
Hi Amojarra,
when I do a nslookup tools.cisco.com the result is: 72.163.4.38when I do a nslookup smartreceiver.cisco.com the result is: 173.36.127.32
both are not in your list.. any idea?
Thanks in advance,
Wim
Hi Anthony,Sorry for the late response...you moved me into the right direction.This is how it finally worked:S_onCallerDN = Get XML Document Data(D_onCallers, "//onCaller[onCaller_DN='" + Cl_Calling_Number + "' and onCaller_groepDN='" + Cl_Original_C...
Hi Sean,
Thanks for your effort. I really appreciate!
With your example I managed to copy the prompt files.
So thank you!!!
A little background... I am trying to build a promptrecorder to record emergency messages.The idea is to pre record 10 d...
I tried different browser from differt machines.I also did a new installation but unfortunately ...the same result.
I indeed can login on the site but then I am facing the same issues...see the attachment in the first post.Do you have experience with...
