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Hello,I am trying to expand the incoming number and add a prefix under srst configuration. I have the translation pattern applied on the pots dialpeer. Call doesnt seem to hit the dialpeer on inbound and hence the translation. Applied the TP on the v...
I have a call handler in unity-5 for Auto attendant. the call handler has the DN of a physical phone. now for all the calls that are either called directly to that phone device or cfwded from another phone to that extension, i would want the Auto att...
Hello,I am trying to configure an incoming number to be transferred to an auto attandant, AA itself will hv to play different message depending on Time of the Day. One of the options in the AA is to transfer the call back to receptionist and company ...
Thank you for your answers.Could you please clarify the schedule part.. do i create 2 call handlers with different schedules? if yes, how will my routing look like for the time of the day. since , both call handlers cannt share the same dn.
