Yes, as of now FirstName and LastName is restricted to 10 and 20 in contact tables, eventually gets into Dialing List table where its restricted to 50 characters.
if we need to support 100 characters, code changes has to be done in contact table and...
Dialer receives GUID from SIP Gateway and populates in Dialer_Detail Table via CampaignManager and this will not be sent to Router by Dialer. please check if GUID is propagated to Router via CVP.you can also use PeripheralCallKey from DialerDetail an...