Hello,I am looking at one of our numbers and would like to have the ability to set a recorded message to play when the number is called. Then at the end of the recorded message to hand up.Is there a way to do this from Call Manager 7? Or will I have ...

Hello,Hoping someone can help me here.We are running UCCX 7.I have had a query from a new team leader that they seem to be getting a few abandonned calls that are a little unexplained.The staff in the call center advise me that sometimes when they an...

Hello,I have alerts setup so that all errors, info etc.. get emailed to me.Every day at midnight I get an email with the Subjet:[RTMT-ALERT-StandAloneCluster] CallProcessingNodeCpuPeggingAnd the following text:Processor load over 90 Percent. cmoninit...

Hello,I am hoping someone can point me in the right direction for a solution for this.Firstly this is my current setupCUCM Pub (located at DR Site)CUCM Sub (Located in Head office)2 x UCCX servers (Both located at Head office)In the event that the Pu...

Hello,I was hoping someone can point me in the right direction here.Basically I have a VG202 with a standard analog phone attached.This phone has always been in place (even before when we had a standard analog line)When calls were missed or a call wa...