Hi, We are using Cisco UCCE infrastructure. Currently CAD settings for a team XYZ are, to go into Work not Ready after a call. XYZ Team wants CAD to go into available/Ready after the call. Procedure to accomplish this task is required. Thanks.

Hi,I am just wondering to know that if there is any service or a source where my organization can obtain the MAC addresses of the purchased Cisco IP phones (Almost 20,000 IP Phones) ????It will assist in expediting the configuration processes.I will ...