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I have some SCCP vg224 ports registering to an SRST router for fall back but whenever the phone makes a call out the caller ID is that of the POTS lines connected to the SRST router's FXO ports. Is there anyway to change the caller ID to that of the ...
I am currently running a single node Non-secure CUCM 8.6(2a)SU3 environment . This is my test system and when I switched my test phone to another vlan and did a factory reset (to make sure my DHCP settings worked correctly) the phone restored to the ...
I am tryingg to figure out a way to bulk change the voicemail profile for a random sampling of extensions in Cisco Unified Communications Manager version 8.5. I know you can do this if there is some sort of unifiing feature between the extensions lik...
One of my Contact Centers are doing the majority of their transfers to another CSQ by preforming a Supervised Conference. The problem is that the other CSQ is owned by a different department and every time they conference the call the session stays t...
Turns out that this was due to an upgrade I had done about 2 months ago from CUCM 8.5 to 8.6. Because this is a test system, the phone configs stay fairly stagnent so I was not aware of the issue. But, after an upgrade it is recommended that the CTL ...
So it turns out that I needed to run the CTL client after I had done an upgrade from CUCM 8.5(1) to 8.6.. Due to this being on my test system the phone configurations didn't change much and I just realized there was an issue.. Thanks for the help. Wa...
Akhil,I have a situation where phones aren't downloading a new ITL file causing them to be unable to download thier signed configuration file. They get what appears to be a valid CTL file but the ITL file is listed as "Not Installed". What steps shou...