Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We just integrated our Call Manger 6.x and our Unified Contact Centre Express 7.0(1)SR01_Build210 to integrate with our Microsoft AD.When our user goes to run historical reports, they no longer can access them. However it gives us the message no data...
Hello,We just purchased a 7975G and 7962G, however when I tried adding the phones the only options I get are the 7975 & 7972 (Non-GiG). Does this matter, can I upload the firmware for these phones so I can have them in my selections.We have Call Mana...
I have a user who needs to be in the directory so when people call after hours they can reach her extension if they do not know it. However, she does not have a voice mailbox and her position does not need one. How can I do this?I'm using the follo...
Hi,Thanks for the info. I'm already there actually trying to do this, however when I goto Appadmin - system - control centerThere is no component activation selection/link anywhere. Just Servers / Features and under them just basic info like service...
