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Dear Team, We are using CUCM version 9.1. The issue is the users are not able to login to EM and it returns 201 error. When we check the logs it shows "The user is inactive in LDAP". But in AD he is active. For a temporary workaround we have created ...
Hi AllPlease help me to understand the concept of how we can calculate the session while we are configurating the conferencing ang transcoder on Voice gateway.RegardssChaman
Hello,I have three sites in a HUB and spoke MPLS design (Site A is HUB) (network diagram attached).We have 2 MPLS providers and each site connected to both MPLS providers for load sharing and backup.EBGP is running between the sites and both MPLS pr...
Hi Omar,
Is there any workarounds to route chat/email to next agent instead of waiting for concurrent task limit to be reached.? do we have any settings in CIM or a script change can overcome this behavior? In stead of queue to skill group , do we ...
Hi Omar,
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCur46587/?reffering_site=dumpcr
Do you think this Bug matches us , if yes is there any chance to overcome by an enhancement.
Regards,
Das
Hi Mark,
Thank you so much for the reply. We are in call manager version 9.1 . In the call manager logs i can able to see the below error while trying to retreiving the call.
|DirectedCallParkManager - ERROR wait_SsInterceptInd - No Calls parked o...
