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@RICHARD MESSINGER Late to this, but the thread still ranks and the answer has changed.@olunney was right for 2021. Cisco-operated multi-tenant now has the Detailed Call History API, gated on the Webex Calling Detailed Call History API access role, s...
@msoto12 There is a native report for this now. Control Hub added Voicemail Usage Stats in June 2026, with read and unread counts per mailbox. That did not exist when Michael answered, which is why he was right at the time.For per call detail, Detail...
@Cisco webex GR Your expired trial is the actual blocker. A Cisco developer sandbox gives you a working Calling org with licensed users and no PSTN, which is the POC you described.And no, /telephony/calls is not PSTN only, it acts on internal calls t...
@wahhussa Your conclusions are correct. The two references you're looking for are:cdr_stream – Live Stream Detailed Call Historyhttps://developer.webex.com/calling/docs/api/v1/reports-live-stream-detailed-call-history/get-live-stream-detailed-call-h...
@BlakeR Likely the same CDR at two processing stages: cdr_feed before Final Remote Session ID is populated, and the report after. Cisco does not document this enrichment. Match by Report ID to verify. For continuous ingestion, use cdr_stream, which ...
