Alex, You are welcome! I'm glad to hear that the information was helpful for you. I built a custom GPT to assist with interpreting Webex Calling CDRs and help with your report-building and brainstorming endeavors. While the responses may not be perfe...

Hi Alex, Welcome to the forum! Let's break down how you can interpret your Webex Calling CDR data to identify abandoned and answered calls. Key Fields in CDRs: Correlation ID: This is the unique identifier for each call session. Use this to group cal...