Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
@JayAustinYes, you can connect Power BI directly to the WxCC APIs, but as you're discovering, it requires significant development work. You have to handle authentication, API rate limiting, pagination, and then transform the raw data into a usable...
Integrating your Cisco phone database with Power BI for data analysis and reporting is straightforward, especially when leveraging tools like Cisco’s AXL (Administrative XML Web Service) and Metropolis’s Expo XT. Here’s how you can do it:
Data Prepar...
Alex,
You are welcome! I'm glad to hear that the information was helpful for you. I built a custom GPT to assist with interpreting Webex Calling CDRs and help with your report-building and brainstorming endeavors. While the responses may not be perfe...
Hi Alex,
Welcome to the forum! Let's break down how you can interpret your Webex Calling CDR data to identify abandoned and answered calls.
Key Fields in CDRs:
Correlation ID: This is the unique identifier for each call session. Use this to group cal...
For those looking to generate their own song ideas, check out the AI Songwriter for CiscoLive 2024! It's an innovative tool that generates song ideas based on your input, seamlessly combining technology and creativity. You can explore and create uniq...