Understanding the Webex Calling CDR API

[wahhussa]

Based on the above article in Webex Calling below are the conclusion point.

• For continuous processes to pull CDRs from Webex into another data store, use the cdr_stream endpoint
• For historical reporting within 30 days, use the cdr_feed endpoint
• For historical reporting longer than 30 days, or for larger windows of time, the existing /v1/reports endpoint should be used. This endpoint has not changed.

I couldn't find any documentation related to cdr_stream and /v1/reports. Could some help with the documentation related to these reports.

[cdrguru]

@wahhussa  Your conclusions are correct. The two references you're looking for are:

cdr_stream – Live Stream Detailed Call History
https://developer.webex.com/calling/docs/api/v1/reports-live-stream-detailed-call-history/get-live-stream-detailed-call-history

/v1/reports – Reports API
https://developer.webex.com/calling/docs/api/v1/reports

cdr_stream is the continuous-ingestion API described in the article. /v1/reports is the existing Reports API used to create/download reports, including for historical reporting beyond the cdr_feed 30-day window or larger reporting windows.

T. Doan's cdr_stream link is the right reference; I think the /v1/reports documentation above is the other link you were looking for.

-Paul (CDRGuru)

[TDoan]

Hi Wahhussa,

Please go to the links below to check.

Get Live Stream Detailed Call History (cdr_stream)

https://developer.webex.com/calling/docs/api/v1/reports-live-stream-detailed-call-history/get-live-stream-detailed-call-history

Get Detailed Call History (cdr_feed)

https://developer.webex.com/calling/docs/api/v1/reports-detailed-call-history/get-detailed-call-history

Webex Calling Overview

https://developer.webex.com/calling/docs/webex-calling-overview

Hope it will help you.

Regards,

T Doan