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Hi all,Not sure whether you can help or not as I tried another community and had no response.I was given the above and told to bring back Abandoned and Answered by location. As a complete newbie to this it is a bit of a mind blowing thing, especially...
Hi all am a complete newbie and have been given a number of files by day for callreportdetailed report.The company want to know which calls have been abandoned and which have been answered. I know that I have to use Correlation Id as the Call leg ide...
Hi CDRGuru, Thank you so much for coming back to me on this issue, this has been incredibly helpful. I was nearly there with my filters, although did not think of Call Outcome, so will use that also with my other filters which will make this a lot m...
Hi Sandiban, Thank-you for your reply and explanation of the history detailed, was hoping for a yes it can be done but makes sense that you cannot reduce it to one line due to the number of legs within the correlation ID, but has been very usefulI wa...
