Hello,I have CUCM 8 with auto-answer setup for CS55 headsets with the APC-4 cable.  When the call is auto-answered on the headset, I get no tone on the headset.  In other words, the call is just there.I've gone to Plantronics, and am working with TAC...

Hello,I am looking for information on a QM 8.0(2) release date.  I'm assuming that it hasn't been released as there doesn't seem to be documentation or software available for download.Any information would be appreciated!Thanks,Jeff

Hello,I currently have domain1.com integrated with CUCM using LDAP and am authenticating against it for ccmuser and UCCX.Another tree in the AD forest is being added and I need to provide CUCM authentication against it.  For example, domain1.com exis...

Hello,I am upgrading a Unity 5.x w/failover cluster to 7.x.  This is tied to Exchange 2007.Does a strategy exist to use failover to minimize downtime, or do I technically need to upgrade the primary, rebuild the secondary and run failover config?Than...

Hello,I just upgraded a Unity 4.2 to Unity 7.02.  In 4.2 all Unity Messages were delivered with a subject line containing the name of the Interview Handler.  After 7.02 it's giving caller id.Only when the caller id is not available will Unity display...