Hello James, Thank you for contacting Cisco support community center. It seems that your device is stuck on the booting process, could you please perform the below steps?  - With the device powered ON, hold the reset button for 30 seconds  - While st...

Hi Scott,  Thank you for contacting Cisco support community center. Are you using Windows 10? If so, please try to access the switch with internet explorer (not edge) in compatibility view.  Please, check this out and let me know if there is any furt...

Hello Robert, Thank you for contacting Cisco support community center. - The IPSec SA Lifetime can be left as default, 3600 seconds.  - AES is the standard method of encryption over DES and 3DES for its greater performance and security. Lengthening t...

Hello Cindy, Thank you for contacting Cisco support community center. I'm sorry that you are having the inconvenience mentioned.  Are you trying to upgrade using HTTP or TFTP?  Which web browser are you using for the upgrade? Have you tried a differe...

Hello, Thank you for contacting Cisco support community center. Do you have spanning tree protocol enabled? If so, this could be the reason why the second link gets blocked while the first link is connected, and unblocked when the first link is dis...