Hi,The following option helped resolved the mention issues- Click on Cisco IP Communicator's Line 1 button, then click on back again > then go back to Cisco Finesse agent windows and then click on Ready > it worked for me.Many thanks
Dear Chris Deren,Thank you so much and I really appreciate your kind hints and guidelines as usual. I applied the above parameter which fixed/resolved my issue. Now the user can login to Cisco IP Phone easily.
Hello,We have recently purchased Cisco IP Phone 7841, and would like to register it in cucm. Yes, it gives me also the above provisioned message. I followed the below steps which fixed the issue.- in cucm > add Line 1 > Directory no configuration > i...
With reference to the IP Phone resetting follow the bellow steps which worked for me >- Under CUCM > Phone > Phone Configuration > Extension Information > Enable extension Mobility > and then create a profile for > current End user profilecurrent dev...
Hi Mr. JerryTech1,Thank you so much for the nice info. Yes exactly one of our user was removed from the resource group. So by applying the above setting the agent is now able to see the reporting window, incoming calls now can come and user can see a...
