Dear Cisco,What shall a partner do? I have a client with a UC520. They also have call connector version 1.5.0.23. They are in the process of upgrading their workstations to Win 7 64-bit just like the rest of the world.Of course, the call connector ve...

When trying to upgrade a UC520 with CCA 2.6 to software pack 8.0.5, we receive the a window (attached) that is titled "Error: Upgrade Settings" and states the following in the box "Cannot retrieve CUE version information.". The only option is the OK ...

Microsoft Lync's is getting a lot of attention from our clients, and we are listing. What is Cisco's plan for UC500 integration with Microsoft Lyncs?

Phones on a UC540 are getting IP addresses from a Windwos server connected to vlan1 (data vlan) and not from the local UC540 vlan 100 voice vlan. In looking at the dhcp debug, when the phone is reset, it is only looking on vlan 1 for an IP address. T...