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I need to record calls with a vendor that last over an hour. I set my mailbox capacity to handle that.I tested my live record this morning by answering a call from my cell and using my Live record softkey... I let it run 55 minutes. I disconnected an...
I was reading this thread: https://supportforums.cisco.com/message/3091998#3091998and am wondering if the CUVA camera is still the only supported camera for the point to point video between extensions on a UC520?Does its software work with WIN& 64 b...
Where can I locate a BACD implementation guide for CCA 3.0 and the UC560?I need to know specifics about how many BACD groups or pilots you can build, what the maximum number the system can have in the hold queue at a time, what happens to the last ca...
I have a few questions regarding the OM tool:1) I've only tried using OM 1.0 on 2 systems and each one had an odd thing happen after I'd opened and closed it. Both systems had their system message default to " Cisco Unified CME" instead of the compa...
All, I remember when you could have two users answering calls on the Main line. We did not want hunt blast and could not use octo lines (SPA phones).User 1 and user 2 had button 2 on their handset as an overlay with call waiting.When user 1 place...
" doesn't work on conference calls" - meaning...It does not work when calling a third party conference bridge?It does not work when you have more than another person on the call, even if you did not add them?It does not work when you initiate a confe...
Thank you- that guide does help.Now I am a little concerend and have to respond to the client today-They need all 3 Auto Attendants. They need almost all 10 BACD groups.Do I have to use an auto attendant to answer the call and then send calls to BACD...
So CCA 3.0 includes scripts with the alternate greeting ? I have not played with CCA 3.0 YET...next week for sure. I am nervous about it's 'lack' of AA options as compared to the custom scripting we used to be able to do.Stacy
Where can I locate info or a guide about CUE 8.0.3? I realize we will need to use CCA, but I need info about CUE for my UC520's... Is this CUE GUI still misisng the extensions and users?
