i am doing an integration of billyblue4 with UC500 for billing purposes. but the cdr are not coming from the UC 500 . how can we make the cdr from UC500 reach the server where the billyblue is installed?this is the way how i have done.service timesta...

i am new to this integration.i have configured the exchange server and enabled the unified messaging.(created the dialplan,IP gateway,UM policy on exchange server)in the uc 500 i have applied the following.dial-peer voice 550 voipdescription ** Excha...

hello,My 7942 IP phone is not registering in my UC500. when i connect it starts with a screen saying 'upgrading' and then it shows 'term42.default' upgrading and finally the screen becomes still with a black dot. I am not able to use any keys in the ...

In my UC 500, say i have four pstn lines connected. Now when all lines are used , and a user try to make a call i.e when fifth call goes,instead of the busy tone i want to play a greeting saying ,all lines are used,kindly try aftersometime. how can i...

I have 12 pstn lines coming to my UC 500.out of these 4 lines are from PBX. Now whenever i make a call to outside i want the line connected at port say 0/3/0 should be used first,the the line at port 0/2/0 should be used secondly. I have to give pref...