uc500 integration with exchange server 2010 not successfull
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12-05-2010 04:41 AM - edited 03-21-2019 03:21 AM
i am new to this integration.
i have configured the exchange server and enabled the unified messaging.(created the dialplan,IP gateway,UM policy on exchange server)
in the uc 500 i have applied the following.
dial-peer voice 550 voip
description ** Exchange Unified Messaging **
destination-pattern 550
session protocol sipv2
session target ipv4:192.168.110.222
session transport tcp
dtmf-relay rtp-nte
codec g711ulaw
fax rate disable
fax protocol pass-through g711ulaw
no vad
!
telephony-service
voicemail 550
ephone-dn 1
call-forward busy 550
call-forward noan 550 timeout 1
sip-ua
mwi-server ipv4:192.168.110.222 expires 3600 port 5060 transport tcp unsolicited
where 192.168.110.222 is my exchange server ip.
My UC500 and Exchange server is on same subnet.
but it doesnt work.
help me in this issue and what i have to do more to make it work
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12-05-2010 05:28 PM
Make sure that the source IP address of the SIP messages in your UC500 matches the IP address you set as your IP gateway in Exchange.
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12-05-2010 10:15 PM
thanks..
the source ip is same as the IP gateway in exchange.
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12-05-2010 07:21 PM
Is the UC500 the default gateway for the exchange server?
If not you need to put a route on the default gateway for the CUE subnet via the UC500 address.
You can also try pinging Exchange from Unity and Unity from Exchange to verify connectivity but that also depends on access-lists.
Otherwise setup a monitoring port on the switch and install wireshark on your workstation and do a capture.
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12-05-2010 10:18 PM
the UC 500 is the default gateway for the exchange server.
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12-06-2010 05:18 AM
Why create the user an account that talks directly to the CUE through IMAP? That is the supported way to use it. You also have the option of sending SMTP emails to your exchange server.
IMAP setup lab:
https://supportforums.cisco.com/docs/DOC-9785
SMTP setup lab:
https://supportforums.cisco.com/docs/DOC-9785
Adam Compton