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Spinning Wheel On WebGUI

Hello,

When trying to login into one of my Cisco CP-7821 3PCC K9, the only thing that I've got is a spinning wheel. It is not the renewed version of the phone.

The issue start happening in 2020 but, I was able to override it using another browser now, no browser is able to load the configuration page.

Even if I'd wait, it will never load.

Screenshot at 2022-07-13 17-31-59.png

Is someone please know how to fix this?

With regards,

Guillaume

16 Replies 16

An update:

 

If /admin/advanced is added at the end of the URL I can see the login page but, the login that was previously working isn't working anymore.

Screenshot at 2022-07-13 19-34-11.png

 

Other phones that are renewed are wotking just fine:

Screenshot at 2022-07-13 19-33-50.png

 

Hello,

Any idea?

Regards, 

Guillaume

Hello,

Is someone has the same issue? If yes, how to acces the webGUI like before?

Best regards,

Guillaume

Hello,

Is someone has the same issue? If yes, how to acces the webGUI like before?

Best regards,

Guillaume

Hello,

Is someone has the same issue? If yes, how to acces the webGUI like before?

Best regards,

Guillaume

Hello,

Is someone has the same issue? If yes, how to acces the webGUI like before?

Best regards,

Guillaume

 

Hello,

Is someone has the same issue? If yes, how to acces the webGUI like before?

Best regards,

Guillaume

Hello,

Is someone has the same issue? If yes, how to acces the webGUI like before?

Best regards,

Guillaume

Someone? Please?

I still need help.

Hello,

 

Still having the issue. Tried Mozilla FF, Google Chrome and MSEdge. Even not able to connect using  Safari on iPhone.

Guillaume

Still need help. Please someone?

The issue is still happening.

Still need assistance.

Thank-you,

Guillaume

The issue is still happening.

Still need assistance.

Thank-you,

Guillaume