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UC560 - Max Phones Exceeded - Cannot Activate Index 2 Licenses....?

xwebnetwork
Level 1
Level 1

Having some trouble and I imagine it may be a quick fix, but can't seem to find the proper documentation. See below for license output. Maxed out the current slot of 64. We have 16 additional but how can I set them to ACTIVE? Any ideas/insight would be very much so appreciated! Thank you in advance! :)

 

Index: 1 Feature: uc-user Version: 1.0
License Type: Permanent
License State: Active, In Use
Lock type: Node locked
Vendor info: <UDI><PID>UC560-T1E1-K9</PID><SN>XXXX</SN></UDI>
License Addition: Exclusive
License Generation version: 0x8100000
License Count: 64/64/0 (Active/In-use/Violation)
License Priority: Medium
Store Index: 1
Store Name: Primary License Storage
Index: 2 Feature: uc-user Version: 1.0
License Type: Permanent
License State: Inactive
Lock type: Node locked
Vendor info: <PID>UC560-T1E1-K9</PID><SN>XXXX</SN>
License Addition: Exclusive
License Generation version: 0x8100000
License Count: 16/0/0 (Active/In-use/Violation)
License Priority: Medium
Store Index: 0
Store Name: Primary License Storage
Index: 3 Feature: uc-user Version: 1.0
License Type: Evaluation
License State: Inactive
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
Period used: 0 minute 0 second
Lock type: Non Node locked
Vendor info:
License Addition: Additive
License Generation version: 0x8100000
License Count: 104/0/0 (Active/In-use/Violation)
License Priority: None
Store Index: 0
Store Name: Built-In License Storage

2 Replies 2

What you are trying to achieve. are you planning to add more license or you are trying to add more  phones. This an EOL product.  

 

 



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Yeah, its more or less just to buy some time while we upgrade to a new system and deal with all of the Spa525G2s being brought online with folks at home which is killing the license count. I'm considering just activating the Eval license at this point since it has about 2 months worth of time on it. I would have just purchased additional licenses but Synnex is selling them for $626! Its absolutely insane!