cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
828
Views
0
Helpful
0
Replies

Call Rejected error when Using CTI Port to call out

eddie.cebreros
Level 1
Level 1

Hello,

I am using Cisco Call Recording feature that is enabled on a phone that has a CTI Port and number assigned to invoke a call recording session to dial out a Long Distance number. I used JTAPI tool to invoke a call and then used the CTI that was invoked by the BIB to dial a long distance number. The call leaves the phone and gets to the gateway (MGCP) with 2 T1 Pri's and in the debug I see this error:

KNOW Good call:

001679: *Sep 20 14:39:53.005: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8  callref = 0x5069

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA18395

                Preferred, Channel 21

        Facility i = 0x9F8B0100A1080201010201008400

                Protocol Profile =  Networking Extensions

                0xA1080201010201008400

                Component = Invoke component

                        Invoke Id = 1

                        Operation = CallingName

                                Name not available

        Calling Party Number i = 0x0080, 'XXXXXXXXX'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, 'XXXXXXXXXX'

                Plan:Unknown, Type:Unknown

001680: *Sep 20 14:39:53.009: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8  callref = 0xD069

        Cause i = 0x8081 - Unallocated/unassigned number

001681: *Sep 20 14:39:53.097: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8  callref = 0x506A

FAILED Call:

001685: *Sep 20 14:39:56.509: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref = 0x1DA8

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98384

                Exclusive, Channel 4

        Calling Party Number i = 0x0183, '2678'

                Plan:ISDN, Type:Unknown

        Called Party Number i = 0x80, 'XXXXXXXXXXX'

                Plan:Unknown, Type:Unknown

001686: *Sep 20 14:39:56.537: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 0x9DA8

        Channel ID i = 0xA98384

                Exclusive, Channel 4

001687: *Sep 20 14:39:56.557: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x9DA8

        Cause i = 0x8295 - Call rejected

001688: *Sep 20 14:39:56.585: ISDN Se0/0/0:23 Q931: TX -> RELEASE pd = 8  callref = 0x1DA8

001689: *Sep 20 14:39:56.593: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x9DA8

001690: *Sep 20 14:40:07.001: ISDN Se0/0/1:23 Q931: RX <- SETUP pd = 8  callref = 0x4200

Anyhelp appreciated.


0 Replies 0