Cius and Docking Station-handset and speaker not working

[Youssef BETTAR]

Hi

I have a cius registred on CUCM 7.1.5 20000 -6 with device pack 7.1.5.34074-1, the phone can make and receive calls but i can't hear anything in the handsets (and speaker), even not the dial tone.

Cius is connected to a UC500 (just to have PoE, i don't have a PoE switch) to power docking station.

[orobosa.orobor]

You need the Cius power brick if you don't have PoE+