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Critical software exception, ARS1006 crash

Hello,

SBC (ASR 1006 CUBE SP) crashes while changing configuration of routing by time table (call policy set is disable at this time). We have no problems to change any other configuration of tables and entries including call and cac policy sets, SIP profiles, adjacencies, etc.

Software version 

15.3(2)S1

asr1000rp2-packages-adventerprisek9.03.09.01.S.153-2

Current routing by time table configuration

rtg-time-table TIME_RTG_TABLE
entry 1
dst-adjacency ADJ1
action complete
match-time dow 1 5 tod hr 9 17 min 0 59
entry 2
dst-adjacency ADJ2
action complete
match-time dow 1 5 tod hr 18 8 min 0 59
entry 3
dst-adjacency ADJ1
action complete
match-time dow 6 7 tod hr 9 14 min 0 59
entry 4
dst-adjacency ADJ2
action complete
match-time dow 6 7 tod hr 15 8 min 0 59

Crash info

Critical internal consistency failure.
Information for Customer Support:
Filename : ../VIEW_ROOT/cisco.comp/sbc/src/sbc-infra/src/stubs/ios_mibstub/ziscmscfg.c
Line number : 1004
Failure text: fields_set == num_fields
May 12 09:02:05: -Traceback= 1#31556682efe11b655787c358adeb739c :400000+119D707 :400000+602DB56 :400000+605BE23 :400000+6063952 :400000+60658BC :400000+6065
51B :400000+604391C :400000+6042765 :400000+60420A5 :400000+6054D4F :400000+6054189 :400000+606B2E8
May 12 09:02:11: %SBC-2-MSG-0100-0004-A3F174-1352:

Exception hit and caught by handler.
Filename : ../VIEW_ROOT/cisco.comp/sbc/src/sbc-infra/src/nbase/base/nbbsched.c
Line number : 1992

%Software-forced reload

1 Accepted Solution

Accepted Solutions

Philip D'Ath
VIP Alumni
VIP Alumni

That release is getting a bit old now and it sounds like you are running into a software issue.  Can you go to a Cisco recommend gold star release of 3.13.5S (or even 3.16.2S)?

https://software.cisco.com/download/release.html?mdfid=281782373&softwareid=282046477&release=3.16.2S&relind=AVAILABLE&rellifecycle=ED&reltype=latest

View solution in original post

2 Replies 2

Philip D'Ath
VIP Alumni
VIP Alumni

That release is getting a bit old now and it sounds like you are running into a software issue.  Can you go to a Cisco recommend gold star release of 3.13.5S (or even 3.16.2S)?

https://software.cisco.com/download/release.html?mdfid=281782373&softwareid=282046477&release=3.16.2S&relind=AVAILABLE&rellifecycle=ED&reltype=latest

Yes, thank you! We will plan to upgrade to the latest suggested version (3.16.2S)