how can i transfer a call from SIP 9971 to PBX system on CME router

CSCO11921999 · ‎11-07-2011

hello everybody,

I have a critical problem about interaction of transfering feature between CME router and pbx panasonic system in some status. let me explain more detail about this issue..i have a SIP 9971(CP-9971) registered on CME at the one site and a voice gateway that is connect with PBX system through a E1 pri trunk connection at the other site. totally the integration between CME and PBX is ok and there is no problem in two direction, i mean i can call pbx system from cp-9971 and vise versa but when i call from a phone which is registered on PBX site to SIP 9971 which is registered on cisco CME call is connected,then when i try to transfer that call to another phone at PBX site, the session is open between two panasonic phones but no audio transmited in two direction. in addition every thing works fine about SCCP phones(transfer feature works fine). here is my configuration file. i hope someone could help me because i've searched a lot but no result help help help plz....

cme router 3845 configuration

VOIP-3845#show running-config

Building configuration...

Current configuration : 12657 bytes

!

! Last configuration change at 11:44:01 UTC Mon Oct 31 2011 by admin

! NVRAM config last updated at 11:44:02 UTC Mon Oct 31 2011 by admin

version 15.1

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname VOIP-3845

!

boot-start-marker

boot-end-marker

!

no aaa new-model

!

clock calendar-valid

!

dot11 syslog

ip source-route

!

ip cef

!

no ipv6 cef

!

multilink bundle-name authenticated

!

voice-card 0

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

sip

bind control source-interface Loopback10

bind media source-interface Loopback10

registrar server

!

voice register global

mode cme

source-address 192.168.2.1 port 5060

max-dn 720

max-pool 262

load 9971 sip9971.9-1-1SR1.loads

authenticate register

authenticate realm cisco.com

tftp-path flash:

file text

create profile sync 0063544528862458

camera

video

!

voice register dn 1

number 500

!

voice register dn 2

number 600

!

voice register dn 3

number 700

name test

!

voice register template 1

softkeys idle Newcall Redial Cfwdall

softkeys connected Confrn Endcall Hold Trnsfer

!

voice register pool 1

id mac B8BE.BF23.5242

type 9971

number 1 dn 1

template 1

username test password test

camera

video

blf-speed-dial 4 600 label "test"

!

voice register pool 2

id mac B8BE.BF9C.5476

type 9971

number 1 dn 2

template 1

username bank password bank

camera

video

!

voice register pool 3

id mac B8BE.BF9C.51D4

type 9971

number 1 dn 3

template 1

username test1 password test1

camera

video

!

voice register pool 4

id mac B8BE.BF9C.4FA2

number 1 dn 1

camera

video

!

crypto pki token default removal timeout 0

!

crypto pki trustpoint TP-self-signed-1576175886

enrollment selfsigned

subject-name cn=IOS-Self-Signed-Certificate-1576175886

revocation-check none

rsakeypair TP-self-signed-1576175886

!

crypto pki certificate chain TP-self-signed-1576175886

certificate self-signed 01

30820241 308201AA A0030201 02020101 300D0609 2A864886 F70D0101 04050030

31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274

69666963 6174652D 31353736 31373538 3836301E 170D3131 31303038 30393034

34365A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649

4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 35373631

37353838 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281

8100D6EC 47BCDC3C 82F43FF3 23522678 2616868D 9910DCD2 E36016B3 D7B40DA7

53A6E339 4978D451 21F051BE B21F8AD5 86B952DC 1ECCE371 3E094B54 26A41E14

A3055C06 AE860756 425E5C50 E62B3287 631B1E87 9BAC2E39 2810E120 DA3BF823

947EA591 81CA5489 1B868239 E835EC7C 0AA7651A 22D6E47F 545EBEF3 A172C9A3

5A0D0203 010001A3 69306730 0F060355 1D130101 FF040530 030101FF 30140603

551D1104 0D300B82 09564F49 502D3338 3435301F 0603551D 23041830 1680146C

934AD072 99DDC600 ECD6F389 8F71E0C2 18EC2E30 1D060355 1D0E0416 04146C93

4AD07299 DDC600EC D6F3898F 71E0C218 EC2E300D 06092A86 4886F70D 01010405

00038181 000E82F6 5FBB847C 49226955 6F7DECE7 0B093513 D57C35D5 4CD22FA7

8144A080 B0D56C8D 86AF8156 0152443A A3FBE59F B1AEFFBC BEB43E09 35757BAD

4C06FC4A 0F3695E0 B00FBD30 4E8F36CE 7748F39C F9602650 7A1D2D48 DBC31237

AE3D63CE 593D31F5 62E4916F D20E30E8 30DC55C0 120FBD26 D2768DBC A67DDC34

5BDB66B1 E3

quit

!

license udi pid CISCO3845-MB sn FOC14421Q1Y

archive

log config

hidekeys

username admin privilege 15 secret 5 $1$Zf7j$P93opukmmEBIioVpjmHB3.

!

redundancy

!

interface Loopback10

ip address 192.168.2.1 255.255.255.0

!

interface Tunnel1

ip address 172.25.10.1 255.255.255.0

no ip redirects

ip nhrp map multicast dynamic

ip nhrp network-id 10

tunnel source GigabitEthernet0/1.1

tunnel mode gre multipoint

tunnel key 100

!

interface Tunnel2

ip address 172.25.11.1 255.255.255.0

no ip redirects

ip nhrp map multicast dynamic

ip nhrp network-id 20

tunnel source GigabitEthernet0/1.2

tunnel mode gre multipoint

!

interface Tunnel14

ip address 192.168.13.129 255.255.255.252

tunnel source GigabitEthernet0/1.1

tunnel destination 10.2.68.25

!

interface Tunnel18

ip address 192.168.13.137 255.255.255.252

tunnel source GigabitEthernet0/1.1

tunnel destination 10.9.160.236

!

interface GigabitEthernet0/0

no ip address

shutdown

duplex auto

speed auto

media-type rj45

!

interface GigabitEthernet0/1

no ip address

duplex auto

speed auto

media-type rj45

!

interface GigabitEthernet0/1.1

encapsulation dot1Q 10

ip address 10.9.160.25 255.255.255.0

!

interface GigabitEthernet0/1.2

encapsulation dot1Q 50

ip address 10.10.9.25 255.255.255.0

!

router eigrp 202

network 172.25.11.0 0.0.0.255

network 192.168.2.0 0.0.0.15

redistribute static route-map MYMAP1

!

router eigrp 201

network 172.25.10.0 0.0.0.255

network 192.168.2.0 0.0.0.15

redistribute static route-map MYMAP1

!

ip forward-protocol nd

ip http server

ip http secure-server

ip http path flash:/gui

!

ip route 10.2.68.0 255.255.255.0 10.9.160.1

ip route 10.10.0.0 255.255.0.0 10.10.9.1

ip route 10.64.164.30 255.255.255.255 10.9.160.1

ip route 192.168.14.0 255.255.255.0 192.168.13.130

ip route 192.168.17.0 255.255.255.0 Tunnel18

!

ip access-list standard REDIS1

permit 192.168.14.0

permit 192.168.17.0

!

route-map MYMAP1 permit 10

match ip address REDIS1

!

snmp-server community test RO

!

tftp-server flash:term11.default.loads

tftp-server flash:dkern9971.100609R2-9-0-3.sebn

tftp-server flash:kern9971.9-0-3.sebn

tftp-server flash:rootfs9971.9-0-3.sebn

tftp-server flash:sboot9971.111909R1-9-0-3.sebn

tftp-server flash:sip9971.9-0-3.loads

tftp-server flash:skern9971.022809R2-9-0-3.sebn

tftp-server flash:sccp11.9-0-2sr1s

tftp-server flash:SCCP11.9-1-1SR1S.loads

tftp-server flash:apps11.9-1-1TH1-16.sbn

tftp-server flash:cnu11.9-1-1TH1-16.sbn

tftp-server flash:cvm11sccp.9-1-1TH1-16.sbn

tftp-server flash:dsp11.9-1-1TH1-16.sbn

tftp-server flash:jar11sccp.9-1-1TH1-16.sbn

tftp-server flash:term06.default.loads

tftp-server flash:sip9971.9-1-1SR1.loads

tftp-server system:cme/sipphone

tftp-server flash:Desktops/320x212x12/NantucketFlowers.png

tftp-server flash:Desktops/320x212x12/TN-CampusNight.png

tftp-server flash:Desktops/320x212x12/TN-CiscoFountain.png

tftp-server flash:Desktops/320x212x12/TN-Fountain.png

tftp-server flash:Desktops/320x212x12/TN-MorroRock.png

tftp-server flash:Desktops/320x212x12/TN-NantucketFlowers.png

tftp-server flash:Desktops/320x212x12/Fountain.png

tftp-server flash:Desktops/320x212x12/CiscoLogo.png

tftp-server flash:Desktops/320x212x12/TN-CiscoLogo.png

tftp-server flash:Desktops/320x212x12/List.xml

tftp-server flash:Desktops/320x216x16/List.xml

tftp-server flash:Desktops/320x212x16/List.xml

tftp-server flash:gui/admin_user.html

tftp-server flash:gui/admin_user.js

tftp-server flash:gui/CiscoLogo.gif

tftp-server flash:gui/Delete.gif

tftp-server flash:gui/dom.js

tftp-server flash:gui/downarrow.gif

tftp-server flash:gui/ephone_admin.html

tftp-server flash:gui/logohome.gif

tftp-server flash:gui/normal_user.html

tftp-server flash:gui/normal_user.js

tftp-server flash:gui/Plus.gif

tftp-server flash:gui/sxiconad.gif

tftp-server flash:gui/Tab.gif

tftp-server flash:gui/telephony_service.html

tftp-server flash:gui/uparrow.gif

tftp-server flash:gui/xml-test.html

tftp-server flash:gui/xml.template

tftp-server flash:ringtones/Analog1.raw

tftp-server flash:ringtones/Analog2.raw

tftp-server flash:ringtones/AreYouThere.raw

tftp-server flash:ringtones/AreYouThereF.raw

tftp-server flash:ringtones/Bass.raw

tftp-server flash:ringtones/CallBack.raw

tftp-server flash:ringtones/Chime.raw

tftp-server flash:ringtones/Classic1.raw

tftp-server flash:ringtones/Classic2.raw

tftp-server flash:ringtones/ClockShop.raw

tftp-server flash:ringtones/DistinctiveRingList.xml

tftp-server flash:ringtones/Drums1.raw

tftp-server flash:ringtones/Drums2.raw

tftp-server flash:ringtones/FilmScore.raw

tftp-server flash:ringtones/HarpSynth.raw

tftp-server flash:ringtones/Jamaica.raw

tftp-server flash:ringtones/KotoEffect.raw

tftp-server flash:ringtones/MusicBox.raw

tftp-server flash:ringtones/Piano1.raw

tftp-server flash:ringtones/Piano2.raw

tftp-server flash:ringtones/Pop.raw

tftp-server flash:ringtones/Pulse1.raw

tftp-server flash:ringtones/Ring1.raw

tftp-server flash:ringtones/Ring2.raw

tftp-server flash:ringtones/Ring3.raw

tftp-server flash:ringtones/Ring4.raw

tftp-server flash:ringtones/Ring5.raw

tftp-server flash:ringtones/Ring6.raw

tftp-server flash:ringtones/Ring7.raw

tftp-server flash:ringtones/RingList.xml

tftp-server flash:ringtones/Sax1.raw

tftp-server flash:ringtones/Sax2.raw

tftp-server flash:ringtones/Vibe.raw

tftp-server flash:APPS-1.2.1.SBN

tftp-server flash:SYS-1.2.1.SBN

tftp-server flash:GUI-1.2.1.SBN

tftp-server flash:CP7921G-1.2.1.LOADS

tftp-server flash:TNUX-1.2.1.SBN

tftp-server flash:TNUXR-1.2.1.SBN

tftp-server flash:WLAN-1.2.1.SBN

tftp-server flash:apps37sccp.1-2-1-0.bin

tftp-server flash:APPSH-1.3.1.SBN

tftp-server flash:GUIH-1.3.1.SBN

tftp-server flash:CP7925G-1.3.1.LOADS

tftp-server flash:SYSH-1.3.1.SBN

tftp-server flash:TNUXH-1.3.1.SBN

tftp-server flash:WLANH-1.3.1.SBN

tftp-server flash:SCCP11.9-2-1S.loads

tftp-server flash:Desktops/320x212x12/CampusNight.png

tftp-server flash:Desktops/320x212x12/CiscoFountain.png

tftp-server flash:Desktops/320x212x12/MorroRock.png

tftp-server flash:skern9971.022809R2-9-2-1.sebn

tftp-server flash:sip9971.9-2-1.loads

tftp-server flash:sboot9971.031610R1-9-2-1.sebn

tftp-server flash:rootfs9971.9-2-1.sebn

tftp-server flash:dkern9971.100609R2-9-2-1.sebn

tftp-server flash:kern9971.9-2-1.sebn

tftp-server flash:United_States/g4-tones.xml

tftp-server flash:English_United_States/gd-sip.jar

tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn

tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn

tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn

tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn

tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn

!

control-plane

!

mgcp profile default

!

dial-peer voice 1 voip

description connection-trough-PBX

destination-pattern 0....

session target ipv4:192.168.13.130

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 100 voip

description K

destination-pattern 9T

session target ipv4:192.168.13.130

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 5 voip

shutdown

destination-pattern *3709

session protocol sipv2

session target ipv4:192.168.13.130

session transport tcp

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

!

dial-peer voice 2 pots

incoming called-number .

!

dial-peer voice 10 voip

!

gatekeeper

shutdown

!

telephony-service

em logout 0:0 0:0 0:0

max-ephones 262

max-dn 400

ip source-address 192.168.2.1 port 2000

load 7911 SCCP11.9-2-1S

max-conferences 12 gain -6

web admin system name admin secret 5 $1$IKnn$tyKyuBcGqXFl6nhxCSu.z0

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

create cnf-files version-stamp 7960 Oct 29 2011 12:39:25

!

ephone-template 1

softkeys connected Confrn Endcall Trnsfer Hold

keep-conference endcall

!

ephone-dn 1 dual-line

number 200

label test

name test

!

ephone-dn 2 dual-line

number 300

label Sepahbod

name Sepahbod

!

ephone-dn 4 dual-line

number 666

!

ephone-dn 5 dual-line

number 660

!

ephone-dn 6 dual-line

number 670

!

ephone-dn 7 dual-line

number 770

!

ephone-dn 8 dual-line

number 770

!

ephone-dn 9 dual-line

number 999

!

ephone 1

device-security-mode none

mac-address 18EF.639F.BCB0

keep-conference endcall

button 1:1

!

ephone 2

device-security-mode none

mac-address 0025.8418.B017

ephone-template 1

keep-conference endcall

button 1:2

!

ephone 3

device-security-mode none

mac-address F04D.A243.3154

keep-conference endcall

button 1:4

!

ephone 4

device-security-mode none

mac-address 6CF0.496A.69E9

button 1:4

!

ephone 5

device-security-mode none

mac-address 0015.E987.345F

keep-conference endcall

button 1:5

!

ephone 6

device-security-mode none

mac-address 0024.1DEA.614A

keep-conference endcall

button 1:6

!

ephone 9

device-security-mode none

mac-address 001D.7D4D.4DCB

button 1:9

!

line con 0

line aux 0

line vty 0 4

login local

transport input telnet

!

scheduler allocate 20000 1000

end

and Voice Gateway connected two PBX system configuration

Current configuration : 3486 bytes

!

version 15.1

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname Voice-GW

!

boot-start-marker

boot-end-marker

!

card type e1 0 2

!

no aaa new-model

!

network-clock-participate wic 2

!

dot11 syslog

ip source-route

!

ip cef

!

no ipv6 cef

!

multilink bundle-name authenticated

!

isdn switch-type primary-net5

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

h323

!

voice-card 0

!

crypto pki token default removal timeout 0

!

license udi pid CISCO2811 sn FHK1352F0E9

username admin privilege 15 secret 5 $1$O6AN$1kvvqiLdIl3/ZTHoyYRy0/

!

redundancy

!

controller E1 0/2/0

framing NO-CRC4

pri-group timeslots 1-31

!

controller E1 0/2/1

!

interface Tunnel14

ip address 192.168.13.130 255.255.255.252

tunnel source FastEthernet0/1

tunnel destination 10.9.160.25

!

interface Tunnel17

ip address 192.168.13.134 255.255.255.252

tunnel source FastEthernet0/1

tunnel destination 10.9.160.25

!

interface FastEthernet0/0

ip address 192.168.14.252 255.255.255.0

duplex auto

speed auto

!

interface FastEthernet0/1

ip address 10.2.68.25 255.255.255.0

duplex auto

speed auto

!

interface Serial0/2/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn overlap-receiving

isdn incoming-voice voice

no cdp enable

!

router eigrp 201

network 172.25.10.0 0.0.0.255

network 192.168.14.0

!

ip forward-protocol nd

no ip http server

no ip http secure-server

!

ip route 10.9.160.0 255.255.255.0 10.2.68.1

ip route 10.128.0.69 255.255.255.255 Tunnel14

ip route 192.168.2.1 255.255.255.255 192.168.13.129

ip route 192.168.17.0 255.255.255.0 Tunnel14

!

tftp-server flash:SCCP11.9-2-1S.loads

tftp-server flash:jar11sccp.9-2-1TH1-13.sbn

tftp-server flash:dsp11.9-2-1TH1-13.sbn

tftp-server flash:cvm11sccp.9-2-1TH1-13.sbn

tftp-server flash:cnu11.9-2-1TH1-13.sbn

tftp-server flash:apps11.9-2-1TH1-13.sbn

!

control-plane

!

voice-port 0/0/0

caller-id enable

!

voice-port 0/0/1

!

voice-port 0/0/2

supervisory disconnect dualtone mid-call

dial-type pulse

disc_pi_off

output attenuation 1

echo-cancel coverage 32

timeouts call-disconnect 5

timeouts wait-release 1

timing hookflash-out 50

timing sup-disconnect 50

connection plar 600

caller-id enable

!

voice-port 0/0/3

caller-id enable

!

voice-port 0/2/0:15

!

mgcp profile default

!

dial-peer voice 1 pots

description connection-to-PBX

destination-pattern 0....

direct-inward-dial

port 0/2/0:15

forward-digits 4

!

dial-peer voice 10 voip

destination-pattern ...

session target ipv4:192.168.13.129

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 20 pots

description FXO-K

destination-pattern 9T

progress_ind alert enable 8

progress_ind progress enable 8

progress_ind connect enable 8

direct-inward-dial

port 0/0/2

prefix 9

!

dial-peer voice 30 pots

description FXO-K2

destination-pattern 9T

direct-inward-dial

port 0/0/1

prefix 9

!

telephony-service

max-ephones 20

max-dn 100

ip source-address 192.168.14.252 port 2000

cnf-file location flash:

load 7911 term11.default.loads

max-conferences 8 gain -6

transfer-system full-consult

create cnf-files version-stamp Jan 01 2002 00:00:00

!

ephone-dn 1

number 770

!

line con 0

line aux 0

line 1/0 1/15

line vty 0 4

login local

transport input telnet

!

scheduler allocate 20000 1000

end

ADAM CRISP · ‎11-08-2011

Having looked at your spreadsheet I see you're failing H323 transfers back to your ISDN system, but only under certain circumstances. Quite why, I'm not sure, possibly because you haven't codec defined on your H323 dial peers. or it could be something else

I think you may be able to work around the problem by adding

" supplementary-service h450.12 " under voice service voip on your CME router as a quick fix.

reference

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wpxref44614

worth a try

Adam