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508G device information page only

Sleelybop
Level 1
Level 1

Hi, I am trying to reconfigure 4 x 508G ip phones when i put in the ip address i only get to the device information page and cannot get in to the admin configuration?

 

any ideas!!!!!

 

 

1 Reply 1

Iliya Gatsev
Cisco Employee
Cisco Employee

Hi, 
My name is Iliya Gatsev from Cisco Technical Support Team.

I think it would be best if you could call our support line and open a support ticket, so we can do a WebEx remote session and check the configuration.

 

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 

Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO