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BE 6000 no display out of the box

walker.stephen
Level 1
Level 1

I have a new BE 6000 someone ordered from CDW.  The UCS is  p/n UCS-E160D-M2/K9.

 According to the setup documentation I should be able to attach a VGA monitor and USB keyboard and be well on the way.

However, when I attach the monitor there is no display.  I tried different monitors, same result.

I also notice when trying several different keyboard that the one with LED's did not light up.

When I start the system the big LED on the left blinks during startup then finally goes solid amber.

I believe the unit must have been defective so I RMA'd it but the replacement BEHAVES the SAME!

I cannot figure out how I could be doing anything wrong but just can't figure out what I am missing.  Cisco refuses to support it without a smartnet which has been order for the 2nd unit but has not yet been issued.

The only  clue is that in the documentation I an told to use the KVM cable provided.  There was no KVM cable in the first unit or the 2nd.  I found documentation on other UCS models saying to use the KVM or just plug in the keyboard & monitor.

CDW was supposed to have done some pre-configuration and I am guessing that may be wherein the problem lies.

If anyone has had a similar experience and can share I would greatly appreciate it!

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