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Caling ID Translation

apedder123
Level 1
Level 1

I'm sure I've managed to fix this before, but somewhere along the line I've undone it.

Calls coming into us show the leading 0 truncated, i.e if someone calls from 01279813076 we see 1279813076.

How can we get the 0 back? And prefereable add a 9 to is, so we don't need to edit anything when returning calls.

Thanks,

Adam

2 Replies 2

Darren DeCroock
Level 4
Level 4

Adam,

This currently can not be done in CCA...

*** Warning: If you are using CCA only, or are not a "UC Specialized" partner, modifications though CLI can void support for CCA when calling into support in the future.  If you have questions about this, or need asistance please call into support. ***

In CLI, you can add the following translation:

voice translation-profile CALLER_ID

  translate calling 4000

voice translation-rule 4000

  rule 1 /^\(.*\)/ /90\1/

This translation profile would then need to be applied to the incoming dial-peer, or possibly the trunk group..  Best place depends on the incoming trunk. (PRI, SIP, FXO)

Thank you,

Darren

Thanks for that, put me on the right track and it is working as I want now.

Adam