cannot connect to SPA112

[dgavin001]

we bought 20 spa112 ip phone adapters and cannot log into them to change the ip address!  help!

[Glenn Martin]

Just to note, this post should be assigned to the Voice and Conference>SPA IP Phone Community. 

[Dan Lukes]

Just to note the SPA122 is ATA Gateway, not SPA IP Phone,

Thus it should be assigned to Voice and Conference->ATAs, Gateways and Accessories instead.

[Dan Lukes · Accepted solution]

Can be more specific, please ?

You can't login because:

• you know no IP address of the device
• you know the IP but you are unable to connect to it frou your browser
• you know no name and password
• something else

Please describe what you did, what you expected to happen, what happened.

[dgavin001]

I plugged the ata into a dlink switch - I plugged my computer into a dlink switch and I plugged our network into the dlink switch - I finally wa sable to do an ip scan and get the address then log into that and change it on the cisco site BUT I did 3 of them and now it won't let me do anymore - can't seem to release the ip from our dhcp pool

[Dan Lukes]

OK, so it seems not to be SPA112 issue. Your DHCP server just have no IP address to assign to. We know nothing about the DHCP server you are using, so we are unable to help. Reboot of such server may or may not help. Follow DHCP server documentation.

[Dan Miley · Accepted solution]

if your dhcp server is not working, or you have no dhcp, the most straightforward way to set the IP is to download a test dhcp server,

tftpd32   http://tftpd32.jounin.net/  pick your OS on the download page, choose the zip or the installer.

You can also use another dhcp server.

-allow tftpd32 in your windows firewall

-set a static address on your pc 192.168.1.20 for example

-in tftpd32 click on settings  --> dhcp .

-enter starting address, and size of pool (1 is fine), add any address as the DGateway, subnet mask 255.255.255.0, the rest is not important.

-click OK to the tftpd32 settings. Note you may not have rights to save where tftpd32 is installed (programfiles\tftpd32 I think), so you may have to run tftpd32 as admin or possibly change the folder location.

-plug your ATA into the lan port of the pc, power it on, and check the log in tftpd32 to see what IP address it gets.  if your range was one IP, that's pretty easy to figure out.

open the browser on your pc, go to the admin page of the ATA, login and set a static IP.

hope this helps,

please flag helpful posts.

dlm...

[Ingrid Aragon]

Awesome! It worked, thanks for sharing.

[mark2]

I would like to thank you for this!!! We had one decide to just quit (lost config), after almost two weeks of messing with this thing, I came across your reply to someone else having the same issues i was. downloaded the dhcp server program and bam it found it and i was able to get back in and restore the config file. You are a life saver!!! Thank YOu!!!!