03-22-2010 05:03 PM - edited 03-21-2019 02:20 AM
Hi there,
I have a few questions,
03-22-2010 06:05 PM
The Mobility button appeared when you enabled SNR as a global feature for all phones on CCA. That button is used to push calls to and pull call from your programmed alternate number (usually a cell).
This is not extension mobility, which allows a phone instrument to be shared by multiple users.
In addition to enabling SNR, you then have to enter a SNR destination number for each phone you desire to have this capability.
Once thats entered in CCA or in Office manager, you can activate and deactive from the phone as well.
Steve
03-23-2010 01:18 AM
Hi Steve,
thank you for your response , you made the mobility button issue very clear, what about the extension mobility issue is there any way to enable it automaticaly for any new phone ?
03-23-2010 06:56 AM
Extension Mobility is not currently supported in CCA 2.2.2. See here:
Feature Reference Guide (CCA configurable)
This is a complete list of everything configurable with CCA and a must have if you want to deploy with CCA
I have seen it on the roadmap, but I cant commit any date or release. Until then, it would be a manual CLI you would have to implement and support as a Partner for your customer. But one of our TMEs suggests Shared lines as an alternative:
https://www.myciscocommunity.com/message/7989#7989
You can also call Small Business Support Center and ask if they can recommend the CLI, but I am not sure they would provide it.
In that case, you can look at Cisco CME documents to figure it out and just be sure to respect the CLI OOB Guide that must be respected for CCA to continue to operate along with it.
Out of band configuration Guide
https://supportforums.cisco.com/docs/DOC-9809
(If you use CLI, you MUST follow these rules)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemobl.html
Steve
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