08-06-2009 07:09 AM - edited 03-21-2019 01:24 AM
To whom it may concern,
here is the problem: I have updated CCA to 2.0 and now I cant delete obsolete/unnecessary lines in the Voice configuration list. When trying to access the list the device is I get a prompt saying that it is "reading from the device" butit gets stuckafter having read 73%.
Question: How do I reset the device using CLI? When I tried to do it using CCA I got a message that the "minimum requirements for resetting is not met".
08-06-2009 11:00 AM
To reset the UC 520 to factory default using the CLI, follow the steps outlined in First look labs. Look at Appendix A (version 1.3 of labs) for an example:
https://www.myciscocommunity.com/docs/DOC-1766
HTH,
Saurabh
08-07-2009 11:20 AM
Also, make sure you are using a supported bundle.
https://www.myciscocommunity.com/docs/DOC-7164
Once you factory reset, I encourage you to connect CCA and do an upgrade to the supported bundle and do check the box to "auto format flash".
Steve
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